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Frequently Asked Questions

We try to keep our FAQ page as up-to-date as possible with as many answers as possible. If you can’t find what you need here, please visit our Contact page; we’ll try and get back to your query as soon as possible.

What are the differences between v2 and v1 Snuggly Rascals?
What size head do the headphones fit?
How can I adjust the size of the headband?
I have problems with the velcro fastening.
Is the volume limited? What is safe usage?
Will the headphones be loud enough for an airplane?
Can you send me higher/lower volume speakers instead?
The sound is a bit quiet/I can't hear anything. What should I do?
Can you remove the headphones to wash the band?
My speakers have broken, can I get a replacement set?
Is there a particular way to wear the headphones/wire?
Is there a wireless version?
What ages are the headphones suitable for?
Is it safe to sleep with these headphones on?